Privacy Policy
1. Introduction
Welcome to No.1 Fence ("No.1 Fence", "we", "our", or "us").
This Privacy Policy explains how information is handled when you visit and use the No.1 Fence website at no1fence.com.
We operate the website primarily as an informational product and service catalogue and enquiry platform. The website does not provide customer accounts, online purchasing, or online payment facilities.
2. How the Website Works
The website does not have customer accounts and does not maintain its own customer enquiry database.
Visitors may browse our products and services and add products to an enquiry basket. The enquiry basket is handled on the visitor's device/browser and is not stored in a No.1 Fence database.
The website is intended for users aged 16 and above.
3. Information You Enter for an Enquiry
When you prepare an enquiry through the website, you may provide information such as:
- Name
- Phone number
- Email address
- Company name, if applicable
- Products selected for enquiry
- Message or other enquiry details
The website uses this information to prepare an enquiry message on your device.
The information entered into the website's enquiry form is not submitted to or stored in a No.1 Fence website database.
4. WhatsApp and Email Enquiries
When you choose to send an enquiry, the website prepares the enquiry message and opens the WhatsApp or email application/service selected by you.
The message is sent to No.1 Fence only when you personally press the Send button in WhatsApp or your email service.
No.1 Fence does not automatically send the enquiry on your behalf.
Once you send an enquiry to us, the information contained in that message may be received and retained in our business WhatsApp and/or email accounts. The proprietor and authorised staff may access enquiries for the purpose of responding to and following up on them.
WhatsApp and email services are operated by third-party providers and are subject to their own terms and privacy policies.
5. How We Use Enquiry Information
Information received through an enquiry may be used to:
- Respond to your enquiry;
- Discuss your product requirements;
- Clarify quantities, specifications and other requirements;
- Discuss pricing and delivery;
- Follow up regarding the enquiry; and
- Communicate with you about the enquiry.
We do not intend to use enquiry information for unrelated promotional marketing.
6. Enquiries Are Not Online Orders
Adding a product to the enquiry basket or sending an enquiry does not constitute an order, purchase, payment, or binding acceptance by No.1 Fence.
No.1 Fence reviews enquiries and discusses the actual product requirements, quantity, specifications, pricing, delivery and other applicable terms with the customer separately.
The website does not currently provide online ordering or online payment.
7. Google Analytics
After the website is published, No.1 Fence may use Google Analytics 4, provided by Google, to understand website traffic and how visitors use the website.
Analytics may provide information such as:
- Number of visitors and visits;
- Pages viewed;
- Approximate location;
- Device and browser information;
- How visitors reached the website;
- Products viewed; and
- Interactions with website contact or enquiry features.
Google Analytics may use cookies or similar technologies.
Information processed through Google Analytics is handled by Google under Google's applicable terms and privacy policies and may be processed outside India.
No.1 Fence does not intend to use Google Analytics for advertising or remarketing.
Where applicable law requires consent or other controls for analytics technologies, No.1 Fence will implement the controls required by that law.
8. Cookies and Information Stored on Your Device
The website may store limited information on your device for website functionality, such as your selected light or dark theme.
The enquiry basket may also temporarily use your browser/device to remember products that you have selected for an enquiry.
These website-side preferences are not stored in a No.1 Fence customer database.
Google Analytics, if enabled, may use its own cookies or similar technologies.
You may also control or delete cookies through your browser settings.
9. Server and Technical Information
The hosting or technical infrastructure used to operate the website may automatically process standard technical information, such as:
- IP address;
- Date and time of access;
- Requested pages;
- Browser type;
- Device information; and
- Other technical information necessary for security, reliability and operation.
No.1 Fence does not operate its own customer enquiry database.
10. Third-Party Services and Links
The website may contain links or buttons leading to third-party services, including:
- WhatsApp;
- Google Maps;
- Instagram;
- YouTube;
- Facebook; and
- Other external websites or services that may be added in the future.
When you leave the No.1 Fence website and use a third-party service, that service may collect and process information under its own privacy policy and terms.
No.1 Fence does not control the privacy practices of third-party services.
11. Sharing of Information
No.1 Fence does not sell personal information.
Information received through enquiries may be accessible to the proprietor and authorised staff who need it to handle the enquiry.
Information may also be processed by third-party service providers involved in operating the website or communicating with you, including hosting providers, email providers, WhatsApp and analytics providers where applicable.
Information may also be disclosed where required by applicable law, legal process, or to protect the rights, safety or property of No.1 Fence, users or others.
12. Retention of Enquiries
Enquiries received through our business WhatsApp and email accounts may be retained for as long as reasonably necessary to respond to, manage and follow up on the enquiry, maintain business records, or comply with applicable legal obligations.
Analytics information, if used, is retained according to the settings and retention options applicable to the relevant analytics service.
13. Security
We take reasonable steps to protect information that we handle.
However, no internet transmission, electronic communication, or digital storage system can be guaranteed to be completely secure.
14. Your Privacy Rights
Depending on the law applicable to you, you may have rights relating to your personal information, including rights to request access, correction, deletion or other actions in relation to your information.
You may contact No.1 Fence regarding privacy-related requests using the contact details below.
Where a request concerns information held by a third-party service such as WhatsApp, Google or an email provider, you may also need to contact that service directly.
15. International Processing
Some third-party service providers used by the website, such as Google, WhatsApp or email providers, may process information in countries outside India.
Such processing is subject to the applicable terms, privacy practices and legal requirements of those providers.
16. Children's Privacy
The No.1 Fence website is intended for users aged 16 and above.
We do not knowingly invite users under 16 to use the website or submit enquiries.
If you believe that a person under the applicable minimum age has provided personal information to us, please contact us so that we can review the situation.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our practices, third-party services, or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
18. Contact Us
For privacy-related questions or requests, contact:
No.1 Fence 2036, Trichy Rd, opposite to TVH, Rajiv Gandhi Nagar, Singanallur, Coimbatore, Tamil Nadu 641005, India
Email: no1fence@yahoo.com Phone: +91 97900 00999